Job Description

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

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Located on the beachfront between the Atlantic Ocean and Currituck Sound, our Sanderling Resort is as an idyllic of a workplace as they come. Between the hotel and private homes on location, the vast ocean and tranquil sound, protective dunes and dancing marsh grasses, and excellent staff with a CARE culture, we think you'll find Sanderling to be an excellent home away from home. Sanderling Resort boasts 120 guest rooms, and 18,448 sq ft of event space. Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Palm University (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn’t love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids!)

Shape your years of leadership skills and career experience by being a part of our supportive and collaborative work environment that encourages growth and fosters success.

Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.

Our Vision for our team members:

• Be a part of the newly renovated Sanderling Resort, where your career aspirations meet an iconic luxury destination
• Contribute to our distinctive atmosphere and foster your personal and professional growth
• An individual committed to creating exceptional guest experiences
• Be appreciated for what you bring to the team
• Learn and grow with a company that values its associates

Why The Sanderling:

• Competitive wages
• People-first culture
• Health insurance
• Retirement savings
• Growth opportunities
• Paid time off
• Employee Meals
• Perks & discounts

About the role

The Banquet Manager oversees the department responsible for the coordination and execution of all banquet events at the resort. This role requires leadership of a team that are selected and trained to provide the highest standards of customer service and guest satisfaction. This individual must be a hands-on manager to work banquet events, directing the service staff and handling all client needs and requests is an expeditious manner. The Banquet Manager works closely with the resort’s Catering/Events and Culinary teams during the preparation and delivery of events to ensure The Sanderling's quality standards of food and service are maintained.

What you will be doing:

• Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.
• Ensure that labor costs are aligned with the forecast.
• Keep work areas clean and organized.
• Know food preparation and service.
• Promote employee empowerment.
• Report all unsafe conditions immediately.
• Select, train, supervise, develop, discipline and counsel employees according to Pyramid Global Hospitality policies and procedures.
• Utilize knowledge of physical capabilities of banquet space.
• Complete all necessary paperwork, meeting all due dates.
• Know basic bar terminology and wine service.
• Order supplies for banquet department.
• Oversee and assist in collection of payments for banquet functions.
• Perform in the capacity of any position supervised.
• Responsible for monthly inventory of all banquet equipment.
• Set up banquet rooms for functions (chairs, tables, linens, etc.).
• Solve unusual customer requests creatively.
• Attend required meetings.
• Conduct performance appraisals.
• Complete other duties as assigned by supervisor to include cross training.

What you bring to the role:

• High School Diploma required; associate or bachelor’s degree in hospitality management preferred.
• 5+ years of F&B management experience; 3 years as a Banquet Manager.
• Experience working with H2B and J1 Visa team members, preferred.
• Strong organizational skills; ability to multitask effectively.
• Computer proficiency in Microsoft Office and point of sale software.
• Read, write and speak English fluently.
• Customer centric approach in dealing with the public and The Sanderling associates.

  The Sanderling is part of , a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

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