Job Description
We are currently seeking a detail-oriented and customer-focused Remote Hotel Reservationist to join our team. You will focus on booking accommodations and managing room reservations for clients. If you have excellent communication skills, a welcoming demeanor, and a passion for hospitality, we encourage you to apply.
**Job Responsibilities:**- Assist guests during check-in and check-out, ensuring a smooth and efficient process while addressing any special requests or concerns.
- Handle hotel reservations, including receiving inquiries, making bookings, and confirming room availability.
- - Interact with guests via phone, email, and in-person to assist with reservation inquiries, changes, and cancellations.
- Collect payment information, process reservations, and issue invoices or receipts as needed.
- We offer mentorship and guidance to help you succeed in your role and create outstanding events for our clients.
- This is a remote position, providing you the flexibility to work from the comfort of your own home or any location with an internet connection.
- You can balance your work and personal life while delivering exceptional travel experiences to your clients.
- This role offers more than a job; it's a chance to build your own travel planning business within our organization. This is a business opportunity which your dedication and your hard work can shape your financial future and explore career advancement opportunities within our company.
- We're committed to your success. Our comprehensive training and ongoing support will equip you with the skills and knowledge needed to excel in your role and grow your travel planning business.
- This role offers more than a job; it's a chance to build your own travel planning business within our organization. This is a business opportunity in which with your dedication and hard work can shape your financial future and explore career advancement opportunities within our company.
- We're committed to your success. Our comprehensive training and ongoing support will equip you with the skills and knowledge needed to excel in your role and grow your travel planning business.
- - Promote additional services, such as room upgrades, dining options, and spa treatments, to enhance the guest experience and increase revenue.
- - Assist guests with general inquiries, directions, and information about local attractions and services.
- - Address and resolve guest issues or concerns related to reservations, billing, or service quality.
- - Work closely with vendors and suppliers
**Benefits:**- - Remote position
- - Flexible remote work environment.
- - Competitive salary
- - Travel perks and discounts on personal and professional travel.
- - Free training
- - FAM Trips
- - Supportive team
**Qualifications:**- Good organizational and multitasking abilities.
- - Attention to detail and accuracy
- - Ability to work independently and as part of a team.
- -Business Opportunity
- - Strong knowledge of travel destinations, attractions, and various travel products and services.
- -Customer service and problem-solving abilities.
- - A passion for travel and a desire to help others create memorable experiences.
- - 18+ years old
Fluent in English, Spanish a plus
Job Tags
Remote job, Local area, Flexible hours,