Job Description

We are searching for a skilled IT Support Manager to provide onsite support for a general contractor. This position is contract-to-hire .

Responsibilities:  

• Provide onsite IT support to ensure the smooth operation of all IT systems and infrastructure.
• Manage and maintain Microsoft 365 environments, including user accounts, email, and collaboration tools.
• Administer and support Active Directory, including user and group management, and security policies.
• Oversee Azure services, including virtual machines, storage, and networking.
• Support and manage Microsoft Project and Teams phones for effective project management and communication.
• Ensure the proper functioning of Microsoft Office applications and Windows Server environments.
• Troubleshoot and resolve hardware and software issues promptly.
• Implement and maintain IT security measures to protect company data and systems.
• Collaborate with other departments to understand and address their IT needs.
• Provide training and support to end-users on IT systems and applications.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT support or a similar role.
• Strong expertise in Microsoft 365, Active Directory, Azure, Project, Teams phones, Office, and Windows Server.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., Microsoft Certified: Azure Administrator, Microsoft 365 Certified: Enterprise Administrator) are a plus.

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