Job Description

About Us:

Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.

We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.

About the Role:

A Trust Officer III is responsible for providing a continuing stream of new business for the company through marketing programs involving contact with professionals and direct contact with potential business sources. They provide exceptional service to existing trust clients. Analyze business, industry, financial data and other supporting credit information concerning an applicant’s credit request; identifies key business and financial risks that may impact the repayment prospects by the borrower; derives conclusions supporting the credit recommendation based on documented facts and/or sound judgement.

• Perform a variety of written and verbal communication tasks and projects in order to ensure satisfactory completion and implementation of work or projects
• Provide in-house expertise on issues relating to trust administration
• Book new business and retain business through cross-selling
• Call on assigned branches regularly for branch education in trust products
• Participate in community activities that provide opportunities to form business relationships with candidates for trust services
• Administer accounts in a satisfactory manner, including maintaining account files
• Assist clients in achieving planned goals established at the opening of their account within an acceptable level of risk
• Frequently brough in to administer complex relationships.
• Other responsibilities as assigned
• Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
• Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
• Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
• May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
• Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
• Takes personal initiative and is a positive example for others to emulate.
• Embraces our vision to become “Business Bank of Choice”
• May perform other duties as assigned.

About You:

• Bachelor’s Degree: If one has practical trust experience, a bachelor’s degree is preferred (otherwise required)
• 7-10 years:

Trust Officer experience (Required)

Experience managing complex, multi-tiered trust relationships (Required)

Track record of servicing complex UHNW individuals and non-profit organizations. (Required)

• Developing interpersonal skills in order to effectively communicate with customers and staff
• Acumen for business development
• Advanced knowledge on estate planning concepts.
• Knowledge and understanding of the trust data processing system, as well as general principles of trust accounting and tax law
• Exceptional verbal and written communication skills
• Good analytical abilities to recognize and solve clients’ estate planning and investment issues
• Effective organizational and time management skills
• Ability to work in a team environment as well as independently
• Advanced knowledge of tax preparation, particularly for fiduciary income tax returns and estate tax returns
• Ability to use personal computers, Windows, and related software applications
• Broad knowledge of the commercial banking environment to facilitate trust clients’ financial needs and the trust company’s interface with commercial affiliates
• Strong legal acumen on fiduciary laws and compliance regulations.
• Passed the CFTA Level 1 test (Required)

Workstyle: Fully onsite.

Travel Type: Occasional.

Our Benefits:

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $94,000.00 - $170,000.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected].

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

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