Salesforce Engineer - Field Service, Kuiper Commercial Revenue Operations Job at Amazon Kuiper Commercial Services LLC, Arlington, VA

TmdWOU1vUFRMRkJLMW55SHJrc3QxcURobWc9PQ==
  • Amazon Kuiper Commercial Services LLC
  • Arlington, VA

Job Description

DESCRIPTION

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world.

Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Kuiper Commercial Revenue Operations (CRO) team is responsible for business strategy, customer experience, product management and system development for Kuiper’s enterprise solutions.

As a Salesforce Engineer in Kuiper’s Commercial Revenue Operations you will define, design, architect and implement field service solutions on the Salesforce platform. In this role you will require expertise in architecting, designing, implementation and maintenance of solutions using technologies such as Omniscript, Order Management, Order Orchestration, Field Service Management, Service Cloud and APEX. You will work extensively with product managers, technical program managers, engineering managers and software engineers to define and develop technical solutions.

The ideal candidate will pioneer mechanisms and processes to enhance speed and scalability within our environment. This fast-paced team presents significant opportunities for self-motivated individuals who thrive on challenges, innovation, prioritize exceptional customer experiences, and can successfully oversee complex programs from inception to completion.

Key job responsibilities
- Work with product managers to design and architect business workflows for quote management, contract management, order management and order orchestration. Produce design artifacts including system architecture, solution design documents, data models.
- Implement solutions using technologies such as APEX, Field Service Management, Service Cloud, Order Management, Order Orchestration and APEX.
- Deploy solutions using technologies DevOps and enterprise security best practices.
- Troubleshooting and Maintenance: Monitor middleware performance, troubleshoot issues, and optimize configurations to maintain system efficiency and reliability.
- Collaboration and Leadership: Partner closely with cross-functional teams, providing technical leadership, guidance, and expertise to ensure successful integration projects.
- Design, develop, and review Apex code to support complex business logic and integrations. Serve as the technical lead and architect for the Salesforce platform, ensuring best practices are followed and technical debt is managed.
- Oversee and Mentor entry level and mid-level engineers.

Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

About the team
The Kuiper Commercial Revenue Operations (CRO) team is responsible for driving business strategy, product management, customer adoption, system development and operations for Kuiper's commercial business.

BASIC QUALIFICATIONS

- Bachelor's degree in Computer Science, Engineering, or equivalent
- 5+ years of software development experience
- 2+ years of experience with APEX
- 1+ years of experience with Order Management, Order Orchestration and Field Service Management
- 2+ years of experience with Omniscript
- Knowledge and experience of deploying solutions using deployment technologies such as Copado and Gearset

Job Tags

Permanent employment, Full time, Contract work,

Similar Jobs

LS Solutions

Clinical Systems Implementation & Validation Engineer Job at LS Solutions

Role Description This is a contract role for a Clinical Systems Implementation & Validation Engineer. The Engineer will be responsible for working alongside cross functional teams to execute various Computer Systems Validation (CSV) activities, including reviewing and... 

Aramark

Hotel Porter - The Lodge at Bryce Canyon Job at Aramark

About The Lodge at Bryce Canyon: Bryce Canyon is home to the most breathtaking views & largest concentrations of hoodoos on Earth. Situated along a high plateau at the top of the Grand Staircase, the parks high elevations include numerous life communities, fantastic...

Peerless Marketing

Business Marketing Internship Job at Peerless Marketing

 ...build rapport and increase sales margins Proper territory management and basic outside sales Build and maintain trusting relationships...  ...Opportunities to gain new skills Mentorship and team building Full-time opportunities following internship completion... 

Senior Helpers - New Albany

Corporate Pilot with AgingCare Do Not Delete Job at Senior Helpers - New Albany

There is a reason Senior Helpers has been recognized as a Great Place to Work for the FOURTH year in a row! Senior Helpers is the FIRST in-home care provider to be ranked by the Great Place to Work Institute as a Great Place to Work. Our caregivers and staff are met with...

Spartan Capital Inc

Entry-Level Client Service Representative Job at Spartan Capital Inc

 ...successful marketing firms in Oklahoma City, we are looking to fill Entry-Level Client Service Representative positions. At Spartan Capital,...  ...and services specifically to fit the customer's needs Develop and maintain sales materials and current product knowledge...