Job Description

Summary of Responsibilities:

Reporting to the Security Director responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional engaging and proactive guest service while supporting fellow Colleagues
• Demonstrate Fairmont core values in all interactions.
• Regularly patrol all areas and buildings on Fairmont Austin property
• Manage presence of trespassers and unauthorized persons found on property according to Fairmont standards.
• Prepare and distribute electronic key cards.
• Conduct security and baggage checks as required.
• Monitor CCTV cameras and take all necessary actions to secure guests colleagues and Fairmont Austin property.
• Monitor and report any vehicle infractions occurring at Fairmont Austin properties including parking speeding dangerous driving etc.
• Promptly respond to any activated fire prevention devices investigate causes and report findings.
• Respond to guest and staff concerns including first aid and casualty care in a prompt caring and helpful manner.
• Develop and maintain close and effective working relationships with all supporting departments.
• Complete daily log of shift activities and provide appropriate sections to departments within the hotel for followup.
• Follow and ensure compliance with all corporate hotel and departmental policies and procedures.
• Participate in hotel committees.
• Strict adherence to all Health & Safety training guidelines and work practices previous during and following an epidemic (whether local or global) that are established by Accor local government international bodies including the World Health Organization (WHO) and Center for disease control (CDC).
• Perform any other duties tasks and assignments within your department as required

What is in it for you:

• Paid time off
• Medical Dental and Vision Insurance 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Sustainability Committee

Qualifications :

• Previous Security / Safety experience in a large property is preferred. Experience in a similar capacity in a luxury hotel environment is preferred
• Willingness to submit to a criminal records check and possess a clean criminal record are required
• Strong written and verbal communication interpersonal and conflict resolution skills are required
• Working knowledge of MS Office programs is required

• Proven ability to work cohesively as part of a team in a multiculturally diverse environment
• Proven ability to focus attention on guest needs remaining calm and courteous at all times
• Strong work ethic highly responsible and reliable work ethic required

Remote Work :

No

Employment Type :

Fulltime

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